The Internal Audit Professional Series is a comprehensive 18-module training program designed to transform internal audit professionals from foundational competence to strategic excellence. Developed and published by Business Excellence, a leading advisory and consultancy firm specializing in internal audit, risk management, corporate governance, and business strategy, this series delivers practical, actionable knowledge aligned with the Global Internal Audit Standards (GIAS 2024).
Module 14: Operational Auditing provides comprehensive methodologies for driving efficiency and effectiveness through value-added operational audits. This module equips professionals with practical frameworks for identifying improvement opportunities, analyzing processes, benchmarking performance, and quantifying the business value of audit recommendations.
This module covers 7 comprehensive sections:
1. Operational Audit Opportunity Identification – Finding the right opportunities through the 3Es Framework (Economy, Efficiency, Effectiveness), process selection criteria with weighted scoring models, operational risk indicators covering costs, cycle times, quality issues, and backlogs, and stakeholder pain point identification methods.
2. Process Mapping and Analysis – Understanding how work gets done through flowcharting techniques and standards, process documentation templates, process walkthrough methodology, bottleneck identification methodology with capacity analysis, and value stream mapping procedures for identifying value-added versus waste activities.
3. Efficiency and Effectiveness Measurement – Measuring performance through KPI identification and evaluation frameworks, cycle time analysis procedures with process efficiency calculations, and resource utilization assessment including productivity metrics and variance analysis.
4. Benchmarking Methodology – Comparing to best practices through internal benchmarking procedures for cross-unit comparison, external benchmark source identification covering industry studies, consulting reports, and professional associations, benchmark comparison analysis, and gap quantification techniques translating performance gaps into business impact.
5. Root Cause Analysis for Operations – Understanding why processes fail through process failure mode identification using FMEA methodology, systemic issue analysis examining organizational factors, and improvement opportunity prioritization frameworks using impact-effort matrices for quick wins versus strategic initiatives.
6. Cost-Benefit Analysis for Recommendations – Proving the value through cost savings calculation methodology distinguishing hard and soft savings, implementation cost estimation including labor, technology, training, and consulting costs, payback period analysis with sensitivity testing, and comprehensive ROI projection templates.
7. Operational Audit Reporting – Demonstrating value delivered through value-add quantification in findings, management action plan development with specific actions, owners, resources, timelines, and success measures, and benefits realization monitoring procedures for tracking actual versus projected savings.
This module includes ready-to-use tools such as 3Es assessment frameworks, process selection scoring models, flowcharting standards, process documentation templates, bottleneck analysis worksheets, cycle time analysis templates, benchmarking worksheets, gap quantification calculators, FMEA templates, improvement prioritization matrices, cost-benefit analysis templates, ROI projection worksheets, management action plan formats, and benefits tracking templates.
The Internal Audit Professional Series progresses through four levels: Foundation (Modules 1-5), Core Processes (Modules 6-10), Specialized Practice (Modules 11-14), and Advanced Application (Modules 15-18). Save significantly by purchasing the complete 18-module bundle.
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Source: Best Practices in Operational Risk, Audit Management PowerPoint Slides: IA Professional Series - M14 - Operational Auditing PowerPoint (PPTX) Presentation Slide Deck, Amer Morgan
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